Distance Sales Contract
ARTICLE 1 – PARTIES
1.1. SELLER:
Title: Sadullahoğlu TUR.İNŞ.DAY.TÜK.MALLARI PAZ.SAN VE TİC A.Ş.
Address: Cumhuriyet Mah. Oba Cad. No:2/A ALANYA/ANTALYA
Phone: (242) 515 17 17
Fax: (242) 515 28 08
E-Mail: musterihizmetleri@sadullahoglu.com
1.2- BUYER
Name, Surname / Title: ……
Address : ……
Phone : ……
E-Mail : ……
ARTICLE 2 – SUBJECT OF THE CONTRACT
The subject of this Agreement is the sale and delivery of the product, the characteristics and sales price of which are specified below, which the Buyer ordered electronically from the Seller's www.sadullahoglu.com website, and the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts published in the Official Gazette dated 06.03.2011 and numbered 27866, regarding the shopping process.
ARTICLE 3 – PURCHASED PRODUCT INFORMATION
3.1. Brand and model of the product, color, quantity, warranty period, sales price in Turkish Lira including all taxes:
Product Name Brand Color Warranty Period Unit Sales Price (VAT Included) Total
… … … … … ….. TL ….. TL
Total Sales Price Including VAT: … TL.
3.2. Payment Method: By TRANSFER / EFT or CREDIT CARD .. installment transaction*.
- Your bank may organize campaigns and apply a higher number of installments than the number you have selected, and may offer services such as additional installments and/or postponements. Such campaigns are at the discretion of your bank. In this case, the consumer is responsible for any interest rate difference, commission or any other fee that may arise and will be reflected by the bank.
** Starting from the statement date of your credit card, the total amount of your order will be divided by the number of installments you have selected and will be reflected on your credit card statement by your bank. The bank may not distribute the installment amounts equally to the months, taking into account the fractional differences.
*** The consumer accepts, declares and undertakes that he/she will confirm the default interest rates to be applied by the bank in case of late payment of the installments due to the fact that the purchase made in installments was made with a credit card belonging to a bank, without delay from the bank with which he/she made the transaction and that he/she is aware that the provisions regarding the default interest will be applied within the scope of the credit card agreement between the bank and the consumer in accordance with the provisions of the legislation in force.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The Buyer accepts and declares that he/she has read and understood the basic characteristics of the product, sales price, payment method, delivery information and all kinds of information about the product/service, including but not limited to the basic features of the product, sales price, payment method, delivery information and the information about the product/service specified in Article 3 of this Agreement, and that he/she has given the necessary confirmation electronically before this Agreement is concluded.
4.2. The Buyer accepts, declares and undertakes that he/she has confirmed the preliminary information and information form regarding the product/service given prior to this Agreement.
4.3. The product subject to the contract is delivered to the Buyer or the person/organization at the address indicated by the Buyer within the period specified in the preliminary information on the product page, depending on the distance of the Buyer's place of residence for each product, provided that it does not exceed the legal 30-day period.
4.4. If the product subject to the contract is to be delivered to a person/organization other than the Buyer, the Seller cannot be held responsible if the person/organization to whom the product is to be delivered does not accept the delivery.
4.5. The Seller is responsible for the delivery of the product subject to the Contract, intact, complete, in accordance with the qualifications specified in this Contract and with warranty documents and user manuals.
4.6. For the delivery of the contractual product, it is a condition that this Agreement is approved electronically and the sales price is paid using the payment method preferred by the Buyer. If the product price is not paid or is cancelled for any reason, the Seller is relieved of its obligation to deliver the product.
4.7. If it is claimed that the credit card used for the purchase was used unfairly or illegally by unauthorized persons after the payment of the contractual product price to the Seller, the Seller will not refund the price of the product if the contractual product is not delivered to the Seller within fourteen (14) days without any damage, excluding changes and deteriorations due to ordinary use.
4.8. The parties accept, declare and undertake that they have accepted the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, as well as the terms of this Agreement, and that they will act in accordance with these provisions.
4.9. All articles of this Agreement have been read and accepted by the Seller and the Buyer, and this Agreement shall enter into force on the date it is electronically approved by the Buyer.
ARTICLE 5 – PRODUCT DELIVERY METHOD AND SHIPPING FEE
Delivery is by hand delivery to the Buyer's address specified above via a cargo company. Even if the Buyer is not at the address at the time of delivery, the Seller will be deemed to have fulfilled its obligation fully and completely. Therefore, all damages arising from the Buyer receiving the product late and the expenses incurred due to the product waiting at the cargo company and/or the return of the cargo to the Seller belong to the Buyer.
Packaging, shipping and delivery costs are covered by the Buyer for some products. The shipping fee is … TL and the shipping price is added to the total amount of the order. It is not included in the product price.
Some white goods products are sent from the Arçelik general warehouse to the seller's address or the nearest Arçelik authorized service. Delivery times for such products can range from 7 to 14 days. If the buyer opens products that require service installation without service intervention, the warranty rules are considered to be violated and the seller cannot be held responsible for any problems that may arise with the product.
ARTICLE 6 – RIGHT OF WITHDRAWAL
The buyer has the right to withdraw from the contract within fourteen (14) days from the delivery of the contractual product to him/her or to the person/organization at the address he/she has indicated, without giving any reason and without paying any penalty. It is sufficient to notify in writing or via a permanent data carrier that the right of withdrawal has been exercised within this period.
The Seller shall return the total amount received and any documents that put the consumer in debt within ten (10) days at the latest from the date of receipt of the Buyer's notice of withdrawal, without charging any cost to the consumer, and shall take back the goods within twenty days. The shipping cost of the product returned due to the right of withdrawal shall be covered by the Seller.
“The consumer has the right to withdraw from the contract by rejecting the goods or services within fourteen (14) days from the date of receipt or signing of the contract, without assuming any legal or criminal liability and without giving any justification, and we undertake to take back the goods as of the date the notice of withdrawal reaches the seller/provider.”
- The consumer is not responsible for changes or deteriorations that occur due to the usual use of the product during the period of right of withdrawal.
** In order to carry out the return procedures in accordance with Article 4 of the Tax Procedure Law General Communique No. 385, you must write your name, surname and address in full in the return section at the bottom of the invoice sent to you, indicate the type, quantity, unit price and amount of the returned goods, sign it and send it back to us together with the product.
*** In case of delivery of goods or provision of services not ordered by the Buyer, the Seller cannot make any claims against the Buyer, save for the situations related to the use of the product or consumption of the service.
ARTICLE 7 – PRODUCTS AND CONTRACTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The buyer cannot exercise his right of withdrawal for the following products:
6.1. Service contracts where the service is started with the approval of the consumer before the expiry of the right of withdrawal period,
6.2. Contracts relating to goods whose prices are determined in stock exchanges or other organised markets,
6.3. Contracts for the delivery of goods that are prepared in accordance with the consumer's wishes or clearly in line with his personal needs, are not suitable for return due to their nature, are in danger of rapid deterioration or have a possible expiry date,
6.4. Contracts regarding sound or image recordings, software programs and computer consumables, provided that the packaging has been opened by the consumer,
6.5. Contracts regarding the delivery of periodicals such as newspapers and magazines.
6.6. Contracts for the performance of services related to betting and lottery.
6.7. Contracts for services performed instantly in an electronic environment and intangible goods delivered instantly to the consumer.
6.8. Products that have IMEI and serial numbers, such as mobile phones, and that can be copied are not eligible for return after their packages are opened.
ARTICLE 8 – PRODUCT PRICE REFUND PROCEDURE
8.1. If the purchase is made by credit card and in installments;
In cases where the Buyer exercises his right of withdrawal or the product in question cannot be supplied for various reasons or the Arbitration Committee or Consumer Court decides to refund the amount to the Consumer, the Seller pays the refund amount to the bank in one lump sum. The bank makes the refund to the Customer in the same number of installments as the Buyer purchased the product in. A refund will be reflected on the card every month. The refund period will last for the number of installments the Buyer paid before the refund and these refunds will be deducted from the current debts.
In case of return of goods and services purchased with a credit or debit card, the Seller cannot pay the Buyer in cash. The Buyer declares and undertakes that he/she has read and accepted this procedure.
8.2. If the purchase is made via cash on delivery or money transfer/EFT payment options;
In this case, the refund will be made to the account specified by the Buyer via money transfer/EFT, provided that the account is in the name of the person at the billing address.
ARTICLE 9 – COMPETENT COURT
In the implementation of this contract, the Consumer Arbitration Committees at the Buyer's or Seller's place of residence are authorized up to the value declared by the Ministry of Industry and Trade, and Istanbul and Istanbul Anatolian Consumer Courts are authorized for disputes above this value.
ARTICLE 10 – ESTABLISHMENT AND ENTRY INTO FORCE OF THE CONTRACT
This Distance Sales Agreement consisting of 10 articles was established between the parties on .. / .. / …. with the electronic acceptance declarations and approval of the parties and entered into force on the date of signature.
SALES PERSON
Title: Sadullahoğlu TUR.İNŞ.DAY.TÜK.MALLARI PAZ.SAN VE TİC A.Ş.
Address: Cumhuriyet Mah. Oba Cad. No:2/A ALANYA/ANTALYA
Phone: (242) 515 17 17
Fax: (242) 515 28 08
E-Mail: musterihizmetleri@sadullahoglu.com
BUYER
Name, Surname / Title: ……
Address : ……
Phone : ……
E-Mail : ……
Confirmation
Date : .. / .. / ….
IP Address : ...
Approval Code: …….